Office Policies

Arrival

At Beth Collins, M.D., in Guilford and Mystic, Connecticut, we ask that our plastic surgery patients please arrive 15 minutes prior to their scheduled appointments and complete all initial paperwork prior to their visit. View and download our patient forms.

To keep our patients and staff safe from COVID-19, we have implemented several additional safety precautions when you arrive for your appointment. Please watch this video to learn more.

Purchases

All pre-purchased items are non-refundable. Banking BOTOX® and/or dermal fillers are non-refundable. These are final purchases.

Cosmetic Consultation Fee

We charge a prepaid consultation fee of $150 for cosmetic consultations, which is a non-refundable fee.

Cancellation Policy

Please arrive 15 minutes prior to your scheduled service. New clients must reserve their appointments with a credit card payment. Dr. Collins’ initial consultation fee is $150.00. If an appointment is canceled within 24 hours, the consultation/booking fee will be non-refundable. Otherwise, it is non-refundable.

Important Reminders

  • Dr. Collins does not accept insurance.
  • There is a $150 consultation fee for surgical and injectable procedures with Dr. Collins.
  • The consultation fee is waived for injectable treatments if the procedure is performed on the day of your consultation.
  • There is a $50 consultation fee for consultations with our RNs.
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